ACCOUNT MANAGER

RUGSUSA (E-Commerce firm in the ome Décor Industry)

2017 - 2019

New York, New York

• Optimized firm’s Amazon offering and marketing campaigns, leading to 3x increase in sales in Amazon portal from 5 million to 15 million in sale over the prior year
• Implemented forecast model for inventory purchase, leading to a 30% deduction in back-log orders on Amazon portal
• Automated B2B bulk order process and delivery schedule, leading to over $95K decrease in chargebacks over the prior year

Business Analyst

MOODY’S CORPORATION

2015 - 2016

New York, New York

• Collaborated in the development and implementation of Moody’s content management system
• Developed SOPs on end user, data, and technical process flows for the current and future states
• Initiated and directed work sessions to ensure timely task resolutions to mitigate potential defects
• Coordinated with DEV/QA team leads to ensure quality code releases to meet business unit requests

Analyst – FP & A Team

SOFTCARD first mobile wallet platform - Acquired by Google)

2014 - 2015

New York, New York

• Led a team of product architects, software engineers, information security specialists to the mapping of all 500 servers in the firm’s infrastructure in compliance with ISMS audit standards
• Discovered discrepancies with licensing expenses and managed negotiations with vendors leading to 10% fee reduction
• Presented reports on security issues and application health status for the Executive Risk and Compliance committee

Compliance Analyst

JP MORGAN CHASE

2013 - 2014

• Established process to ensures all screening cases are reviewed, reported, and updated daily
• Aided in the creation of instructional guides for the purpose of educating new team personnel
• Conducted risk assessment on accounts and created process for flagging risks and plans for mitigation